A nurse is documenting patient information using an electronic health record. The system crashes unexpectedly, and data is lost. The nurse remembers some of the information but not all. What is the ethical action?

  • Re-enter only the remembered information.
  • Guess the missing information.
  • Document accurately what is known, indicate any missing information due to system failure, and report the technical issue to IT.
  • Use a paper chart for the rest of the shift.
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