Case Study: A senior doctor publicly criticizes a junior nurse’s clinical skills in the middle of the hallway. The charge nurse witnesses this. The charge nurse’s most appropriate action is to:

Join in the criticism to support the doctor.
Immediately defend the junior nurse in the hallway, escalating the public conflict.
Address the situation later by speaking to the doctor privately about professional communication and offering support to the junior nurse.
Report the junior nurse to the administration for her lack of skills.

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