11. You are preparing to draw blood from a patient. The patient states they have a strong fear of needles and are starting to hyperventilate. What is your best initial response?
A.
Tell them to calm down and just get it over with
B.
Explain the procedure quickly and proceed with the venipuncture
C.
Pause, acknowledge their fear, and teach/guide them through deep breathing exercises
✓
D.
Walk away and ask another colleague to draw the blood
📖 Additional Information
Tell them to calm down and just get it over with
Explain the procedure quickly and proceed with the venipuncture
Pause, acknowledge their fear, and teach/guide them through deep breathing exercises
Walk away and ask another colleague to draw the blood
