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BS Nursing Clinical Practicum
nmdcat.online June 6, 2026

77. You are interacting with a patient who is expressing anger towards the healthcare system. What is the most therapeutic communication technique?

A. Tell them their anger is irrational
B. Listen actively and validate their feelings, even if you don't agree with their specific complaints
✓
C. Defend the healthcare system vigorously
D. Change the topic to a more positive subject

📖 Additional Information

  • Tell them their anger is irrational
  • Listen actively and validate their feelings, even if you don't agree with their specific complaints
  • Defend the healthcare system vigorously
  • Change the topic to a more positive subject

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