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MCQs
6530 questions found
A.
Vague, personal, and critical.
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B.
Specific, behavioral, and timely.
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C.
Always positive, even if performance is poor.
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D.
Delivered only once a year during a formal review.
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A.
The number of tasks each nurse can perform.
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B.
The combination of different levels of nursing staff (e.g., RNs, LPNs, assistants) on a unit.
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C.
The friendliness of the nursing staff.
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D.
The mix of male and female nurses.
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A.
The ability to remain invisible.
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B.
Clear, credible, and consistent communication.
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C.
The ability to blame other departments.
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D.
The ability to work from home.
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A.
Implementing a new, complex communication software.
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B.
Modeling good communication skills herself.
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C.
Punishing staff for communication errors.
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D.
Cancelling all team meetings to save time.
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A.
Start CPR immediately.
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B.
Call the family to ask them what to do.
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C.
Respect the DNR order and provide palliative care.
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D.
Ask a colleague what they think she should do.
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A.
A lack of clinical skills.
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B.
Chronic understaffing and a stressful work environment.
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C.
Having to wear a uniform.
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D.
Patients who are too friendly.
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A.
Operational planning
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C.
Contingency planning
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A.
The doctors make all the decisions for the nurses.
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B.
Nurses at the bedside are formally included in the decision-making processes about their practice and work environment.
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C.
The government runs the hospital directly.
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D.
Patients share in the governance of the hospital.
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A.
Retaliate with equal force.
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B.
Ensure your own safety and the safety of others first, and then call for help according to hospital protocol.
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C.
Try to handle the situation alone to show you are capable.
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D.
Ignore the aggression.
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B.
Informal leadership and proactivity
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D.
A violation of policy
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A.
Identify who is to blame for an error.
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B.
Understand the fundamental, underlying reasons why an adverse event occurred.
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C.
Analyze the financial cost of an error.
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D.
Quickly fix the surface-level problem without further investigation.
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A.
In an email to the entire team.
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B.
In a public setting so others can learn.
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C.
Privately and respectfully.
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D.
During a busy and stressful time.
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A.
Communicate frequently, provide support, and manage any problems that arise.
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B.
Announce the change and then disappear.
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C.
Revert back to the old system if there is any resistance.
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D.
Focus on punishing those who are slow to adapt.
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A.
The nurse's personal feelings about the family.
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B.
The principle of patient/family confidentiality in this specific situation.
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C.
The hospital's policy on visiting hours.
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D.
The need to finish her shift on time.
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A.
Punish any nurse who suggests a new idea that fails.
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B.
Encourage critical thinking and create a safe environment for staff to pilot new, evidence-based ideas.
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C.
Stick rigidly to all old procedures and forbid any changes.
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D.
Wait for the administration to mandate all innovations.
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A.
Urgency and Importance
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B.
Difficulty and Time Required
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D.
What you like to do vs. what you dislike
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A.
Use the grapevine to spread official hospital policy.
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B.
Try to eliminate the grapevine completely.
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C.
Listen to the grapevine to understand staff concerns, but use formal channels for official communication.
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D.
Believe everything she hears on the grapevine.
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A.
Strictly enforce the policy and have security remove the family.
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B.
Understand the cultural importance of family, and work to find a compromise, such as allowing one or two family members to stay on a rotational basis.
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C.
Ignore the policy and allow the entire family to stay, causing disruption.
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D.
Tell the family their cultural practices are wrong.
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