A.
To complete the daily documentation.
✓
B.
To contain the spill and ensure the safety of all patients and staff according to protocol.
✓
C.
To find out who is to blame for the spill.
✓
D.
To call a press conference.
✓
A.
Be consistent, fair, and demonstrate clinical competence.
✓
B.
Pretend you know everything.
✓
C.
Share gossip with your team.
✓
D.
Make promises you cannot keep.
✓
A.
Be faithful to commitments.
✓
A.
Having too many resources and staff.
✓
B.
A lack of patient volume.
✓
C.
Navigating bureaucratic hurdles and socio-cultural expectations.
✓
D.
The simplicity of healthcare problems.
✓
A.
To have a formal record for disciplinary action.
✓
B.
To provide constructive feedback for professional growth and development.
✓
C.
To compare one nurse against another.
✓
D.
To fulfill a bureaucratic requirement.
✓
A.
Implementing a new, complex communication software.
✓
B.
Modeling good communication skills herself.
✓
C.
Punishing staff for communication errors.
✓
D.
Cancelling all team meetings to save time.
✓
A.
The ability to remain invisible.
✓
B.
Clear, credible, and consistent communication.
✓
C.
The ability to blame other departments.
✓
D.
The ability to work from home.
✓
A.
The number of tasks each nurse can perform.
✓
B.
The combination of different levels of nursing staff (e.g., RNs, LPNs, assistants) on a unit.
✓
C.
The friendliness of the nursing staff.
✓
D.
The mix of male and female nurses.
✓
A.
Vague, personal, and critical.
✓
B.
Specific, behavioral, and timely.
✓
C.
Always positive, even if performance is poor.
✓
D.
Delivered only once a year during a formal review.
✓
A.
Working at the same hospital for her entire career.
✓
B.
Continuous learning and professional development.
✓
C.
Doing only the tasks she enjoys.
✓
D.
Following the doctor's orders without question.
✓
A.
Makes scheduling more complicated.
✓
B.
Can lead to better understanding of and care for a diverse patient population.
✓
C.
Is a legal requirement with no other benefits.
✓
D.
Leads to more conflict within the team.
✓
A.
Hiding the shortage from the staff to prevent panic.
✓
B.
Rationing the available PPE based on risk, ensuring staff are trained on its proper use, and advocating to administration for more supplies.
✓
C.
Telling staff to reuse single-use masks indefinitely.
✓
D.
Sending staff to care for infectious patients without any PPE.
✓
A.
Reduce costs for the hospital.
✓
B.
Improve patient outcomes and safety.
✓
C.
Increase the amount of documentation.
✓
D.
Win hospital awards.
✓
A.
Quit her job immediately.
✓
B.
Keep her feelings to herself and pretend everything is fine.
✓
C.
Seek support from her charge nurse, a mentor, or a trusted colleague.
✓
D.
Call in sick for the next week.
✓
A.
Being faithful to one's commitments and responsibilities.
✓
C.
Treating all patients fairly.
✓
D.
Respecting the patient's choices.
✓
