A.
Treating everyone exactly the same.
✓
B.
Assuming all younger nurses are lazy.
✓
C.
Understanding and respecting the different values and communication styles of each generation.
✓
D.
Firing all the older nurses.
✓
A.
A clear agenda and a defined purpose.
✓
B.
At least 15 people in attendance.
✓
C.
A duration of no less than two hours.
✓
A.
Report the colleague to the police.
✓
B.
Post about it on social media.
✓
C.
Intervene immediately if possible to ensure patient safety, then report it through the proper channels.
✓
D.
Ignore it to protect the colleague.
✓
A.
Planning the daily patient assignments.
✓
B.
Creating a long-term vision and goals for the organization (e.g., over 3-5 years).
✓
C.
Planning the staff holiday roster.
✓
D.
Planning how to handle a specific patient complaint.
✓
A.
Introduce a major, disruptive change to keep them on their toes.
✓
B.
Acknowledge their success and continue to provide support and resources.
✓
C.
Take all the credit for the team's success.
✓
A.
Being faithful to one's commitments and responsibilities.
✓
C.
Treating all patients fairly.
✓
D.
Respecting the patient's choices.
✓
A.
Quit her job immediately.
✓
B.
Keep her feelings to herself and pretend everything is fine.
✓
C.
Seek support from her charge nurse, a mentor, or a trusted colleague.
✓
D.
Call in sick for the next week.
✓
A.
Reduce costs for the hospital.
✓
B.
Improve patient outcomes and safety.
✓
C.
Increase the amount of documentation.
✓
D.
Win hospital awards.
✓
A.
Hiding the shortage from the staff to prevent panic.
✓
B.
Rationing the available PPE based on risk, ensuring staff are trained on its proper use, and advocating to administration for more supplies.
✓
C.
Telling staff to reuse single-use masks indefinitely.
✓
D.
Sending staff to care for infectious patients without any PPE.
✓
