A.
Makes scheduling more complicated.
✓
B.
Can lead to better understanding of and care for a diverse patient population.
✓
C.
Is a legal requirement with no other benefits.
✓
D.
Leads to more conflict within the team.
✓
A.
Working at the same hospital for her entire career.
✓
B.
Continuous learning and professional development.
✓
C.
Doing only the tasks she enjoys.
✓
D.
Following the doctor's orders without question.
✓
A.
Vague, personal, and critical.
✓
B.
Specific, behavioral, and timely.
✓
C.
Always positive, even if performance is poor.
✓
D.
Delivered only once a year during a formal review.
✓
A.
The number of tasks each nurse can perform.
✓
B.
The combination of different levels of nursing staff (e.g., RNs, LPNs, assistants) on a unit.
✓
C.
The friendliness of the nursing staff.
✓
D.
The mix of male and female nurses.
✓
A.
The ability to remain invisible.
✓
B.
Clear, credible, and consistent communication.
✓
C.
The ability to blame other departments.
✓
D.
The ability to work from home.
✓
A.
Implementing a new, complex communication software.
✓
B.
Modeling good communication skills herself.
✓
C.
Punishing staff for communication errors.
✓
D.
Cancelling all team meetings to save time.
✓
A.
Start CPR immediately.
✓
B.
Call the family to ask them what to do.
✓
C.
Respect the DNR order and provide palliative care.
✓
D.
Ask a colleague what they think she should do.
✓
