A.
A lack of clinical knowledge.
✓
B.
Hierarchies, interpersonal conflicts, and a lack of structured communication tools.
✓
C.
Having too many staff members.
✓
D.
The use of electronic health records.
✓
A.
Focus only on the negative aspects of the nurse's performance.
✓
B.
Compare the nurse to her colleagues.
✓
C.
Use objective criteria and provide specific examples of both strengths and areas for improvement.
✓
D.
Conduct the appraisal in the middle of a busy hallway.
✓
A.
The legal system and courts.
✓
B.
The fair allocation of resources and treatment among all patients.
✓
C.
The patient's right to make their own decisions.
✓
D.
The duty to do good.
✓
A.
Adding another line to her CV.
✓
B.
Contributing to the advancement of the nursing profession.
✓
C.
Getting time off from work.
✓
D.
Following orders from her manager.
✓
A.
Only the Head Nurse makes decisions.
✓
B.
Decisions are made at the staff level, closer to the point of care.
✓
C.
No decisions are ever made.
✓
D.
The hospital CEO makes all decisions for every unit.
✓
A.
Approving all leave requests regardless of unit needs.
✓
B.
Creating a positive work environment with opportunities for professional growth and recognition.
✓
C.
Offering the highest salary in the city.
✓
D.
Implementing a strict, punitive policy for all minor errors.
✓
A.
Send the patient home and hope the son figures it out.
✓
B.
Provide a clearly written schedule and use the "teach-back" method, asking the son to explain the schedule back to her.
✓
C.
Tell the son he needs to pay better attention.
✓
D.
Call the doctor to simplify the medication schedule without assessing the son's understanding.
✓
B.
Psychological safety
✓
C.
An autocratic environment
✓
A.
Staff, Workload, Opportunities, Threats.
✓
B.
Strengths, Weaknesses, Opportunities, Threats.
✓
C.
Strategy, Workforce, Outcomes, Timeframe.
✓
D.
Supervision, Work, Organization, Teamwork.
✓
