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  • Strictly enforce the policy and have security remove the family.
  • Understand the cultural importance of family, and work to find a compromise, such as allowing one or two family members to stay on a rotational basis.
  • Ignore the policy and allow the entire family to stay, causing disruption.
  • Tell the family their cultural practices are wrong.
  • Send the patient home and hope the son figures it out.
  • Provide a clearly written schedule and use the "teach-back" method, asking the son to explain the schedule back to her.
  • Tell the son he needs to pay better attention.
  • Call the doctor to simplify the medication schedule without assessing the son's understanding.
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